Welcome to Zaitto. By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.
1. General
• Zaitto provides an online platform for selling and delivering rice and related food products.
• By using our website, you agree to these terms and our policies.
• We reserve the right to update or modify these terms at any time without prior notice.
2. User Eligibility
• You must be at least 18 years of age to use our services.
• By using the platform, you confirm that all information provided by you is accurate and complete.
3. Orders & Acceptance
• All orders placed on Zaitto are subject to availability and confirmation.
• We reserve the right to cancel or refuse any order at our discretion.
• Once an order is confirmed, you will receive a notification via email/SMS/WhatsApp.
4. Pricing & Payments
• All prices are listed in INR and are subject to change without notice.
• We ensure transparent pricing with no hidden charges.
• Payments can be made via online payment methods or Cash on Delivery (if available).
5. Delivery
• Zaitto aims to deliver products within the promised timeframe.
• Delivery timelines may vary based on location and availability.
• Delays due to unforeseen circumstances (weather, logistics, etc.) may occur.
6. Returns & Refunds
• Returns and refunds are governed by our Refund & Return Policy.
• Customers must follow the conditions mentioned in the policy for claims.
7. Cancellation
• Orders can be cancelled before dispatch.
• Once shipped, cancellation may not be possible.
8. Product Information
• We strive to provide accurate product details, images, and descriptions.
• Minor variations in packaging or appearance may occur.
• Quality and freshness are ensured as per our standards.
9. Privacy
• Your personal information is handled as per our Privacy Policy.
• We ensure data security and confidentiality.
10. Prohibited Activities
Users must not:
• Misuse the website or engage in fraudulent activities
• Provide false information
• Attempt to disrupt website operations
11. Limitation of Liability
• Zaitto shall not be liable for any indirect or incidental damages arising from the use of our services.
• Our liability is limited to the value of the order placed.
12. Customer Support
For any queries or issues, contact us:
📧 Email: support@zaitto.com
📱 Phone/WhatsApp: +91 9354965695
13. Changes to Terms
Zaitto reserves the right to update these Terms & Conditions at any time. Continued use of the platform implies acceptance of the updated terms.
Zaitto Commitment
We aim to provide a reliable, transparent, and customer-friendly shopping experience.